WHOLESALE DOCK CO. / FREQUENTLY ASKED QUESTIONS

Clear answers before you order.

Find guidance on quotations, product details, supply scope and delivery planning for your dock or waterfront project.

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What should I include in a quote request?

Include product categories, specifications, quantities, destination, preferred timing and any drawings or material schedules. Photos are useful for replacement inquiries.

Is there a minimum order?

Order quantities and any minimums depend on the requested product and supplier arrangements. These are confirmed with your quotation.

Are prices and availability listed online?

We quote against the requested specification and quantity. Availability, lead times, freight and pricing are confirmed for each inquiry.

Do you install docks or provide engineering?

Our website focuses on product and material supply. Installation, engineering, site work and permits are not included unless expressly agreed in writing.

How are payment and delivery arranged?

Payment requirements and freight arrangements are stated in the written quotation or order confirmation. Confirm receiving access and unloading responsibilities before dispatch.

Can I change or return an order?

Contact us promptly with the order details. Eligibility depends on the item and order stage, including whether materials are custom, special-order or already dispatched.

YOUR NEXT WATERFRONT PROJECT

Start with a material list.

Share your product requirements, quantities and destination. We’ll help clarify the supply request.